Shipping & Refund Policy

REFUND POLICY

Returns

To be eligible for a return, your item must be delivered as damaged or tampered with. The item must be in the original damaged packaging and damage documented.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, a refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at greenleafboutiquect@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at greenleafboutiquect@gmail.com and send your item to: 27 Miles Standish Drive, West Hartford CT 06107, United States.

Shipping

To return your product, we will mail you a return shipping label to: 27 Miles Standish Drive, West Hartford CT 06107, United States

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.